Frequently Asked Questions

Template FAQs

Templates come with a one time use only. You do not have permission to re-sell or re-distribute this template. This template can only be used by the person who purchases it.
Copying this template, sharing this template, or making new websites with this template is prohibited.
When you first purchase your template, you will get instant access to a download with a few helpful Squarespace tips.
Within 24 hours of purchase, we will send you an invitation to accept your new template. When you accept, the template will come as a new Squarespace website.
There is a 6 month free trial with Squarespace. Once your trial is up, you will need to upgrade to a paid plan. You will also need a domain.
Wait to purchase the Squarespace plan after we deliver your template.
You can view the Squarespace pricing plan here
Yes! We specialize in custom website design as well. If you want your website to be completely customized, you can view our pricing and information here
There is no coding involved. All our templates use DIY friendly features!
Although, some templates we thought looked better with a small snippet of a code, and in that case if you have any questions about that, just message us!
Yes! Our Squarespace 7.1 Templates come with a mobile and desktop editor.
To look at the mobile version of this template, view the demo on your phone!
Yes! We offer 6 months free of support if you have any questions while you’re setting up your new template.

No! Squarespace is a beginner friendly platform. You can also reach out to us with questions as we're always here to help!
Yes! Squarespace offers a built in e-commerce store to your website. You will be able to add it to any template.
Yes! Most of our templates already come with a built in blog. If not, Squarespace has a built in blog you can add and customize.
Due to the digital nature of this product, we do not provide refunds or exchanges as the products cannot be returned once purchased. If you have any questions or concerns, contact us before you purchase!
You will need your own images, texts and logo!
Yes! All our templates come with numerous pre-built pages, but feel free to add more pages if needed!
All our templates are only compatible for Squarespace 7.1. We do not offer any Squarespace 7.0 templates at this time.

Custom Website FAQs

Start by filling out our inquiry form.
This is where we will get to know you and your business and how we can get started to help your business grow to its fullest potential.
Branding is a must! Fonts, colour palette, etc.
We will also need any professional photography your brand has. If you do not have any, we can source license stock photography and these photos an be changed at any time.
A custom website will be one of a kind website that no one has. Everything will be customized to your liking.
Yes! We will include a free text-only typography logo to give your website the best final look. We will also offer 2 revisions for the logo.
We do not offer custom branding at this time.
None! No continual maintenance will be required.
Should you require updates to your website (new services, contact info, etc.) we can absolutely help you with this at an hourly rate.

Your website will be hosted with Squarespace, which will have a monthly or annual fee. Check out the pricing here. You will also need a domain when registered with Squarespace.
Yes. Once we book the project, we do not book anyone else. There is a 50% non-refundable deposit fee. The remainder is paid upon completion of the service.
Based on the time you want your website done is when we can start establishing when the right time is to start your website.
Website projects take approximately 2-3 weeks to complete.
First we will need to keep in touch through email to figure out what is needed for your project. That will typically take 1-2 weeks.
The design process will take approximately 2-3 weeks to complete
We create up to 6 pages. This typically includes the home page, contact page, and 4 other pages. More pages can be added for an additional fee.

General FAQs

We recommend for small business just starting out to go for our website templates. If you are looking for a more custom website that is unique, then we recommend our custom website design service.
We operate out of Canada but all website templates are sold in USD.
Our custom design service is priced in CAD.
We accept most major credit cards and bank payments.

Yes! We offer payment plans for our custom website design service. You will have a 50% deposit when signing and remaining balance paid upon completion of service.
The entire process is virtual, so this would be no problem!
Yes. Your website will be hosted with Squarespace, which will have an annual fee. Check out the pricing here. You will also need a domain when registered with Squarespace.